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About CU Service Centers ®

  
 
A New Choice

Your credit union has joined together with other credit unions, internationally, in a cooperative effort to bring you a new choice in financial convenience, "The CU Service Centers ® Network".  You can now perform many of your financial transactions and obtain services at branch locations or other credit unions belonging to the network.

By using the CU Service Centers ® Network, your membership and accounts remain at your own credit union, but you can access your accounts and conduct business with your credit union through any of the convenient CU Services Centers ® locations.  In this way, through a network of participating credit unions, access to your accounts and credit union services is made easier.

  
Convenience for your Family
Financial partnership at the work place is probably the reason you joined your credit union. But convenience for you at work may not translate into convenience for your family members.  Previously, your family members may not have even had access to your credit union's office.  Now with CU Service Centers ®, your family will find access to the credit union more convenient.
  
Convenience for on the Road and when Relocating or Vacationing
No matter where you may be on the road, your credit union, is now as close as the nearest CU Service Centers ® location.  With so many convenient locations, you will be able to access your credit union account even if you travel or relocate hundreds of miles from your credit union.
  
How do I access My account?
You need three things when you visit a CU Service Centers ® Location:
The name of your Credit Union
Your Account Number at your Credit Union
A current, un-expired VALID U.S. Government issued picture Identification with signature
­ State issued driver's license or identification card (temporary extensions are not accepted)
U.S. Passport
­ City, State, County or Federal I.D. card or badge
­ U.S. Armed Forces Identification Card or the new Smart Identification card without signature
­ Resident Alien Card issued by the INS
Have these items ready to present to the teller. This will save you time and will help us with serving you. All transactions require identification. We ask, because the CU Service Centers ® Network cares about protecting your identity and account information.

If you have questions regarding your account or transactions that were performed through the CU Service Centers ® Network, please contact YOUR OWN CREDIT UNION.
  
Cash Withdrawal Limits
CU Service Centers® may limit cash withdrawals to $500 per day, regardless of your own credit union's policy.
  
Holds and Deposited Funds
The funds you deposit at the CU Service Centers® locations may not be available for immediate withdrawal from your credit union account.
HOLDS are placed by your own credit union on items you deposit through the CU Service Centers® locations based by your credit union's Hold Policies. REMEMBER - THE LOCATION DOES NOT PLACE THE HOLDS ON YOUR ACCOUNT.
The CU Service Centers® Location CANNOT REMOVE A HOLD PLACED ON YOUR ACCOUNT. YOU MUST CONTACT YOUR OWN CREDIT UNION.
Please refer to your credit union's Fund Availability Policy for further information.
  
Stop Payments
The CU Service Centers® Location CANNOT accept a stop payment request on your own checking account. YOU MUST CONTACT YOUR OWN CREDIT UNION.

If you need to place a stop payment on a check you obtained from the CU Service Centers® Location, such as a cashier's check, money order or official check, you must contact the CU Service Centers® Location where you obtained the check. There will be a waiting period not to exceed 90 days before funds can be released.  You may be required to complete an indemnity agreement. Please refer to Fees.
  
With CU Service Centers, you can use your valuable credit union membership internationally!
 
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Revised: 07 Aug 2006 23:32:56 -0700
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