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7-Eleven® Stores
  
CU Service Centers® Network is now available at selected 7-Eleven stores that have Vcom® units (self service branch kiosks) where you can access your credit union accounts.
  
 
How do I find these locations?

You can find these locations at our website locator: http://www.cuswirl.com/locations/
  
What is a Vcom® Unit?
The user-friendly Vcom Units have been stationed at 7-Eleven stores from coast to coast for almost five years. They are similar to a self-service kiosk, as the Vcom Units perform an extensive list of shared branching services.
  
What types of shared branching services are available on a Vcom® Unit?
  • Check Deposits
  • Cash Withdrawals
  • Cash Loan Advances
  • Loan Payments by check
  • Transfers within the member’s credit union accounts
  • Balances
  • Recent History showing the last ten items that cleared the member’s account
  
Is there a surcharge for a shared branch transaction at a Vcom® Unit?
No, the Vcom Unit will not charge a fee for performing a shared branch transaction.
  
What information is needed to begin using the Vcom® Unit?
  • The name of the member’s credit union
  • Member account number at the credit union
  • A debit, credit or check card from the credit union the member belongs to
  
How easy is it to access credit union accounts?
It is very easy and secure. All the member has to do is answer a few security questions and then pick a PIN number to be used for future visits.
  
Is there a location guide for the Vcom® Units where shared branch transactions can be performed?
You can find them on the internet at www.cuswirl.com and by calling (888) 287-9475.
  
How many Vcom® Units are currently available?
There are over 1,700 Vcom Units from coast to coast.
  
Is there assistance available at the Vcom® Unit for questions?
Yes, a phone will be available on the Vcom Unit. It will connect members to the help desk in case there is a problem with the Vcom Unit or to answer any questions.
  
Can I access the Vcom® Units 24 hours a day?
Yes, all 7-Eleven stores with Vcom Units are open 24 hours a day, 7 days a week.
  
7-Eleven and Vcom are registered trademarks of 7-Eleven, Inc.
 
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Revised: 07 Aug 2006 23:32:56 -0700
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